AI Agent Deployment Platform for WhatsApp, Web, and Enterprise Channels

PrototipeAI enables deployment of validated AI agents to production channels including WhatsApp Business, embeddable web widgets, public URLs, and REST APIs. The platform provides no-code configuration for WhatsApp integration, domain-restricted embed code for enterprise tools like SharePoint, and version control that separates prototype testing from production deployment.

Teams prototype and test agents in isolated environments, then promote approved versions to production channels with one-click deployment. All channels consume the same underlying agent configuration, ensuring behavioral consistency across WhatsApp conversations, website interactions, and API integrations.

WhatsApp Business Integration

No-code WhatsApp deployment allows non-technical teams to connect validated agents to WhatsApp Business numbers. Users provide their Meta Business account credentials and WhatsApp phone number ID through a configuration form. The platform handles webhook setup, message routing, and conversation threading automatically.

• Form-based configuration (no coding required)
• Meta Business account integration via OAuth
• Automatic webhook registration and verification
• Support for text, images, documents, and voice messages
• Message template management for outbound notifications
• Conversation session tracking across message threads
• Compliant with WhatsApp Business API policies

Setup time: Under 10 minutes from form completion to live agent. Users must have an approved Meta Business account and WhatsApp Business API access.

Embeddable Web Widget

JavaScript embed code adds conversational agents to websites, SharePoint pages, internal portals, and enterprise collaboration tools. Widget access is restricted by domain whitelist, preventing unauthorized usage. Organizations deploy agents to customer-facing sites or internal knowledge bases without backend development.

• Single-line JavaScript snippet for installation
• Domain restriction (whitelist of allowed origins)
• Customizable appearance (colors, position, avatar)
• Responsive design for desktop and mobile browsers
• Pre-chat form for user identification (optional)
• Chat history persistence across page navigation
• Works in SharePoint, Confluence, Notion, custom web apps

Security: Embed code validates origin domain on every request. Agents will not respond to requests from non-whitelisted domains. CORS policies enforced server-side.

Public and Private Web URLs

Each agent receives a unique URL for standalone chat interface. URLs can be public (shareable links for customer access) or private (require authentication). Organizations use public URLs for marketing campaigns, customer support links, or QR code distribution. Private URLs enable internal testing with stakeholders before production deployment.

• Auto-generated unique URL per agent
• Public mode: No authentication required, shareable link
• Private mode: Requires user login or access token
• Custom URL slugs available (e.g., yourcompany.prototipeai.com/support)
• Mobile-responsive chat interface
• Conversation history saved per user session

REST API Integration

Developers integrate agents into custom applications via REST API. The API accepts user messages, returns agent responses, maintains conversation context, and provides access to tool call results and metadata. Backend systems can incorporate conversational AI without building LLM orchestration infrastructure.

• RESTful endpoints for message send/receive
• Stateful conversation sessions with context retention
• JSON request/response format
• Authentication via API key (Bearer token)
• Webhook support for async message delivery
• Rate limiting and usage monitoring
• OpenAPI specification for code generation

Staging and Production Separation

All agent modifications occur in a staging environment isolated from production channels. Teams prototype new features, test conversation flows, and collect stakeholder feedback without affecting live users. Once validated, administrators promote staging versions to production with atomic deployment.

• Isolated staging environment for all agent changes
• Production channels consume only promoted versions
• Rollback capability to previous production versions
• Testing URLs and sandboxed channels for staging validation
• Approval workflow before production promotion (optional)

One-Click Production Deployment

Promoting staging agents to production updates all connected channels simultaneously. WhatsApp conversations, embedded widgets, public URLs, and API integrations immediately use the new agent version. No separate deployments per channel. Zero downtime during version switches.

• Single promotion action updates all channels
• Atomic deployment (all channels switch simultaneously)
• Zero downtime during version promotion
• Automatic cache invalidation across CDN
• Audit log of all production promotions with timestamps and user attribution

Version History and Rollback

Platform maintains complete version history for all agent configurations. Administrators can review previous versions, compare changes, and rollback production to any prior state. Rollbacks execute instantly across all deployment channels.

• Unlimited version retention with timestamps
• Diff view comparing version changes
• One-click rollback to any previous version
• Version tagging for release identification (e.g., "v2.1-stable")
• Change attribution showing which user modified each version

Domain Whitelisting for Embeds

Embed widgets validate requesting domain against administrator-configured whitelist. Agents reject requests from unauthorized domains, preventing widget usage on unintended sites. Organizations control exactly where embedded agents can appear.

• Domain whitelist configuration per agent
• Server-side origin validation on all requests
• CORS policy enforcement
• Wildcard subdomain support (*.company.com)
• Real-time updates to whitelist without redeployment

Role-Based Permissions

Team members receive granular permissions controlling deployment actions. Roles include: Viewer (read-only), Editor (modify staging), Deployer (promote to production), and Admin (configure channels and permissions).

• Viewer: Access staging/production, cannot modify
• Editor: Modify staging agents, cannot promote
• Deployer: Promote staging to production, configure channels
• Admin: Full access including permission management

Enterprise Compliance

Platform provides audit logs, data residency options, and SSO integration for enterprise compliance requirements.

• Complete audit trail of all deployments and configuration changes
• Data residency selection (US, EU regions)
• SSO integration via SAML 2.0 and OAuth 2.0
• GDPR-compliant data handling with retention controls
• SOC 2 Type II certification (available on Enterprise plan)

Customer Support on WhatsApp

Organizations deploy customer support agents to WhatsApp Business numbers for markets where WhatsApp is the dominant messaging platform. Agents handle common queries, provide order status, and escalate complex issues to human agents. Configuration requires only Meta Business credentials and agent selection.

Internal Knowledge Base Assistants

Companies embed AI assistants in SharePoint sites, internal wikis, or employee portals. Agents answer HR questions, IT support queries, or policy clarifications. Domain restriction ensures agents only respond on corporate networks. Employees access assistance without leaving collaboration tools.

Website Lead Qualification

Marketing teams embed conversational agents on product pages to qualify leads, schedule demos, or answer pre-sales questions. Agents capture contact information and route qualified leads to CRM systems. Widget customization matches brand appearance.

Rapid Prototype Testing with Real Users

Product teams share private URLs with beta users to collect feedback on agent prototypes. Users test via web chat or WhatsApp without technical setup. Feedback informs iteration in staging environment. Once validated, same agent promotes to production channels for broader rollout.

API-First Integrations

Engineering teams integrate conversational AI into mobile apps, backend systems, or custom interfaces via REST API. API provides LLM orchestration, memory management, and tool calling without building infrastructure. Teams focus on application logic rather than AI plumbing.

1. Agent Development in Staging

Teams create and refine agents in staging environment. Conduct voice discovery sessions, generate prototypes, test conversation flows, and collect stakeholder feedback. Staging agents accessible via private testing URLs.

2. Validation and Testing

Share staging agent with QA team, beta users, or stakeholders via private URL or test WhatsApp number. Collect feedback through in-conversation annotations. Iterate on requirements and regenerate prototypes until behavior is approved.

3. Channel Configuration

Configure production deployment channels: connect WhatsApp Business number, generate embed code with domain whitelist, set public URL slug, or create API keys. Configuration separate from agent logic allows channel changes without affecting behavior.

4. Production Promotion

Administrator promotes staging version to production. All configured channels (WhatsApp, embed, URL, API) immediately serve the promoted agent version. Users on WhatsApp, embedded widgets, and API integrations receive identical behavior.

5. Monitoring and Iteration

Monitor production conversations across all channels. Collect feedback from real users. Identify new requirements or edge cases. Return to staging to implement improvements. Repeat promotion cycle for continuous enhancement.

Prerequisites:

• Approved Meta Business account
• WhatsApp Business API access (not WhatsApp Business App)
• Phone number registered with WhatsApp Business Platform
• Business verification completed with Meta

Configuration Steps:

1. Navigate to agent deployment settings in PrototipeAI platform
2. Select "WhatsApp" as deployment channel
3. Click "Connect Meta Business Account" (OAuth flow)
4. Authorize PrototipeAI to access WhatsApp Business API
5. Select WhatsApp phone number from dropdown (auto-populated from Meta account)
6. Platform automatically configures webhooks and message routing
7. Send test message to WhatsApp number to verify connection
8. Promote staging agent to production to activate on WhatsApp

Note: WhatsApp Business API access requires approval from Meta. Standard WhatsApp Business App does not support API integration. Organizations without API access can apply through Meta Business Partners.

Add agent to any web page with single JavaScript snippet:

<script>
  (function() {
    var script = document.createElement('script');
    script.src = 'https://cdn.prototipeai.com/embed/v1/widget.js';
    script.setAttribute('data-agent-id', 'your-agent-id');
    script.setAttribute('data-position', 'bottom-right');
    script.setAttribute('data-theme', 'light');
    document.body.appendChild(script);
  })();
</script>

Widget validates origin domain server-side. Conversations will only function on whitelisted domains configured in platform settings.

Send message and receive agent response:

POST https://api.prototipeai.com/v1/agents/{agent_id}/messages
Authorization: Bearer {api_token}
Content-Type: application/json

{
  "session_id": "user-123",
  "message": "What are your business hours?"
}

Response:
{
  "response": "Our support team is available Monday-Friday, 9 AM to 6 PM EST.",
  "session_id": "user-123",
  "metadata": {
    "response_time_ms": 1420,
    "model": "gpt-4",
    "tokens_used": 145
  }
}